Privacy Policy

This privacy policy explains how Nova Casa Construções collects, uses, and protects information when you use our online platform and services. We are committed to protecting your privacy in accordance with applicable data protection laws, including the Lei Geral de Proteção de Dados (LGPD) in Brazil and the General Data Protection Regulation (GDPR) for users located in the European Union.

Information We Collect

We collect information in various ways when you interact with our site. This includes:

Information you provide directly: This may include information you submit when you contact us through forms on our site, request a quote, subscribe to newsletters (if offered), or otherwise communicate with us. This information might include your name, contact details, and details about your construction project needs.

Information collected automatically: When you visit our site, we may automatically collect certain information about your device and browsing activity. This can include your IP address, browser type, operating system, referral source, pages viewed, and the dates and times of your visits. This information is typically collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services: This includes responding to your inquiries, processing your requests for quotes or information, and managing your interactions with our site.

To improve and personalize your experience on our site: We may use information to understand how users interact with our services and to tailor content and features to your interests.

To communicate with you: We may use your information to send you updates, promotional materials, and other information that may be of interest to you, based on your preferences where applicable.

For analytics and research: We use collected data to analyze trends, monitor the usage of our service, and gather demographic information about our user base.

To ensure the security and integrity of our site: This includes detecting and preventing fraud and other malicious activities.

To comply with legal obligations: We may use your information as required by applicable laws, regulations, or legal processes.

Data Protection and Security

We implement appropriate technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal data, no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted to our site.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our site, conducting our business, or providing services to you, provided that these parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them. This may include service providers who help us with website hosting, data analysis, email delivery, and customer service. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us in writing via postal mail using the address provided below. We may require you to verify your identity before responding to your request.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, for as long as your account is active (if applicable), or as needed to provide you services, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary steps to remove that information.

Contacting Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, you may contact us in writing at:

Nova Casa Construções
755 Rua Saldanha Marinho
3rd Floor
Curitiba, Paraná
80430-902
Brazil

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.